Refund Policy
At LeeGen Dev, we are committed to delivering high-quality software development services. We strive to ensure customer satisfaction, but we understand that there may be circumstances where a refund is requested. Please review our refund policy below.
Eligibility for Refunds
Refunds may be considered under the following circumstances:
- Project Cancellation by Client:
- If the project is canceled before any development work begins, a full refund will be provided.
- If the project is canceled after work has commenced, the refund amount will be determined based on the work completed and any resources already allocated.
- Service Delivery Issues:
- If we fail to deliver the agreed-upon services or do not meet specified project milestones, you may be eligible for a partial or full refund.
- Quality Concerns:
- If the delivered product does not meet the agreed-upon requirements due to our fault, we will work to rectify the issue or provide a refund as deemed appropriate.
Non-Refundable Scenarios
Refunds will not be issued for:
- Completed and approved milestones or phases of a project.
- Delays caused by the client, including failure to provide required information or resources.
- Changes in the client’s business or project requirements after work has commenced.
Refund Process
To request a refund, please follow these steps:
- Contact us at info@leegendev.com or call +1 (352) 517-5294 with details of your concern.
- Provide all relevant documentation, including project agreements and proof of payment.
- Our team will review your request and respond within 10 business days.
Refund Method
Approved refunds will be processed via the original payment method within 15 business days of approval.
Contact Us
For questions or concerns regarding our refund policy, feel free to reach out:
- Address: 3012 Spillers Ave, Tampa, FL 33619
- Email: info@leegendev.com
- Phone: +1 (352) 517-5294